Communicating Change: Winning Employee Support for New Business Goals

When a company decides to make a major organizational changewhether it's a new emphasis on customer service, quality management, restructuring or downsizingmanagers must get the message through to front-line employees, and enlist their support...or the changes will create more turmoil than progress. Written for busy managers at all levels, Communicating Change offers specific prescriptions for effecting successful change centered around three guiding principles: Conveying the message through supervisors Communicating face-to-face Making the changes relevant to each work area In addition, a variety of helpful forms, checklists, sample communications, and surveys help managers to quickly put these principles into action.
ASIN: 0070364524
VSKU: HBSV.0070364524.G
Condition: Good
Author/Artist:Larkin, T. J.|Larkin, Sandar
Binding: Hardcover
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: Book is in good condition and has some writing, underlining, and or highlighting inside. Cover may have some cosmetic wear.